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Frequently Asked Questions

  • What kind of photograph you need to make a portrait/artwork?
    We prefer a soft copy of the photograph sent through e-mail only, preferably the original image taken with a good camera i.e. not copied from WhatsApp/Facebook. In case the image is found inappropriate, we shall contact you.
  • Who decides landscape/ portrait mode for my picture?
    Landscape/Portrait mode is chosen by the artist based on his knowledge and experience and the decision is considered final.
  • Can the editing be personalised to my choice?
    Yes, we take your custom instruction and would work it out just in your way. You can instruct all the details to us with the Custom Instruction/Quotation feature Or you can whatsapp or Email us.
  • Will the portrait consist the background by default?
    Artwork made does not consist of the background by default. Detailed background is chargeable extra depending on the intricacy of the photograph.
  • Do you share the image of the artwork with us before physical shipping?
    You get 3 rounds of changes on the commissioned piece included in the price. A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made. If your reference is unclear to start with changes will come at an extra charge. However, we make sure the quality matches the quality of artworks posted on our website.
  • Is the price of a service standard or does it change?
    The price of a service depends on the size of the artwork you choose. The bigger the size, the more effort it requires to bring out the best.
  • When should i place an order?
    An order should be placed preferably 7-10 days in advance. However, we may take orders on urgent basis also, but only after checking the address and other details.
  • How do i place an order?
    Simply select your preferred art category, size of the artwork and no of faces/subjects in the image. Upload the images/send them later via E-mail. Make the payment and get your portrait delivered at your doorstep!
  • Do you offer cash on delivery?
    No, We do not accept Cash on Delivery orders. We work only on advance payment basis.
  • Do you provide any gift wrap? If yes, any extra charges?
    Yes. We provide gift wrap at no extra cost, it’s totally free.
  • How is the order packaged before shipping?
    The order is delivered in hardboard packing, but without any framing. We ensure that the packaging is completely water-proof and stress proof. All portraits are packaged well to look presentable. 🙂
  • Do you guarantee date specific delivery?
    We do not promise to deliver on the exact date asked by you as shipping is done by third party. However, we do take grace days considering any delays from the courier company’s side so that the shipment is delivered around the specified date.
  • Do you deliver worldwide?
    Yes, we deliver almost everywhere across the globe. Delivery charges may vary outside India.
  • How is the shipping done?
    Shipping is done through the third parties like India Post, FedEx, DHL, DTC, etc. Deliveries are subject to weather conditions and other unforseen conditions.
  • Do you deliver in villages or remote areas?
    Yes. We deliver worldwide, but the delivery time may vary from place to place.
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The Process






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