Terms of service

01
General Terms

  • Prices are subject to change based on demand.

  • Artist have the right to reject any order for any reason.

02
Payment

  • Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.

  • Currency accepted is either Rupee or USD and can be paid through PayPal or any payment service such as GPay, PayTM  or bank transfer. 

  • Don't send any payment before artist have agreed to give you a slot and requested you to send the payment.

03
Process and Delivery

  • The time it takes to finish your commission varies 1 week - 4 weeks depending on factors such as health, the complexity of the commissioned piece, other work, and con seasons.

  • Once the piece is finished you will receive artwork delivery to your address.

04
Revisions

  • You get 2 rounds of changes on the commissioned piece included in the price.

  • A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.

  • If you wish for me to change something in the drawing you have previously approved, artist will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.

  • If your reference is unclear to start with changes will come at an extra charge.

05
Copywriter and Usage

  • You (the customer/commissioner):
    You may upload the commissioned artwork on any website and social channels.
    You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)
    You MAY be allowed to sell the artwork if it is a part of an Adoptable. Please discuss this with me prior to paying for the artwork.
    You may NOT use the commissioned artwork for commercial purposes. 

  • Artist: 
    Artist reserve the right to cancel and refund the order at any time for any reason.
    Artist retain all copyrights over the commissioned artwork. 
    Artist will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
    Artist reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books (we can discuss this). 

  • The following is considered copyright infringement:​
    Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.
    Claiming the artwork as your own
    Altering the artwork without my consent

06
Cancellation and Refund Policy

  • The buyer is not allowed a refund once artist started working on the commission.

  • If for any reason artist is unable to start your commission you will receive a full refund.

  • If you cancel your order before artist have started it, you can get a full refund.

  • If you are getting a refund, do not request a Paypal chargeback. Artist will transfer the money back to you myself.

  • If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all before mentioned rights to the commissioned piece and artist will have the full right to profit further from it in any way. Artist will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that artist have completed work for you. Furthermore, you will be blacklisted for commissioning blackshadesofsmile again.